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Seller
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Nyle Inc.
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Representative
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Sho Takeshita
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Address
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JRE Higashi-Gotanda 1-chome Building 7F,
1-24-2 Higashi-Gotanda, Shinagawa-ku, Tokyo 141-0022
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Phone Number
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+81 3-6409-6805
Please note: We do not accept inquiries by phone.
Please contact us through our inquiry form.
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Website URL
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https://anytsugi.com/
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Email Address
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support@anytsugi.com
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Statutory Notation based on the Secondhand Articles Dealer Act of Japan
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Pricing
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Selling prices are listed on each product page.
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Japanese consumption tax does not apply to orders from overseas.
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Prices are subject to change without notice.
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Additional Charges
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Service Fees: Cancellation fees or additional fees for international credit card transactions(where applicable).
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Taxes & Duties: Import duties, taxes, and customs clearance fees (See "International Taxes and Duties" for details).
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Shipping Fees: Included in the product price. (If additional shipping fees apply to specific regions or products, they will be displayed on the product page or at checkout.)
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Payment Methods
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The following payment methods are available:
*We do not accept Bank Transfers, Convenience Store payments, or Cash on Delivery (COD).
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Payment Processing Period
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Payments are processed immediately upon order.
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Payment Deadline
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Usually, payment is completed at the time of order. If payment cannot be confirmed within 7 days due to system errors or processing issues, the order will be automatically canceled.
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Delivery Time
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Most shipments provided by ANYTSUGI are standard shipping.
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Japan: Processed within 3–5 business days; arrival within 14 days.
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United States: Average of 5–7 business days after dispatch.
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Other Destinations: Average of 5–14 business days after dispatch.
*Please note that delivery may take longer due to customs inspections, flight delays, or unforeseen circumstances beyond our control.
*We do not ship on weekends, Japanese national holidays, New Year holidays, or summer break. Temporary closures will be announced on our website and Instagram.
For more information on shipping, please refer to our [Shipping Policy].
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Cancellations & Changes
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Orders can be canceled only before shipment. Please contact us immediately via the inquiry form. Once dispatched, orders cannot be canceled or changed.
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Pre-orders are generally non-cancelable.
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We do not accept cancellations due to the recipient's inability or refusal to pay import taxes and duties.
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Returns and Refunds
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We do not accept returns, exchanges, or refunds for any reason other than product defects.
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If the item is defective, damaged, or if you receive the wrong item, contact us immediately via our [Inquiry Form]. We will evaluate the issue and make it right through a replacement or refund.
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Please contact us before returning any items. Returns without prior notification will not be accepted.
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Refunds are for the product price only; shipping fees are non-refundable. The cost of return shipping is the responsibility of the customer.
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If an item (excluding pre-orders) is out of stock, we will cancel the order and issue a full refund, including shipping fees.
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Notes about Antique Items: Due to their nature, antique and vintage items may have minor scratches or signs of age. These are not considered defects. If you have any questions about the condition, please contact us before ordering.
For more details, please refer to our [Cancellation, Return, and Refund Policy].
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Taxes and Duties for International Orders
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Please note that all international packages may be subject to taxes, duties, and customs clearance fees upon delivery to your region. For detailed information, please contact the customs office in your country.
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Any import taxes, duties, and fees that may be incurredare the sole responsibility of the customer. We cannot provide assistance, discounts, or refunds regarding these fees.
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